info@raligald.com
+82-44-996-1952
Mon-Fri: 09:00-18:00 KST

Cookie Policy

Understanding how Raligald Global Ltd uses cookies to enhance your browsing experience and provide personalized services.

Last updated: January 2025

Introduction

At Raligald Global Ltd, we are committed to providing you with the best possible browsing experience while respecting your privacy. This Cookie Policy explains what cookies are, how we use them on our website, and the choices you have regarding their use.

By continuing to browse our website, you consent to our use of cookies as described in this policy. We encourage you to read this policy carefully to understand how cookies affect your privacy and browsing experience.

This policy applies to all users of our website located at our main domain and any subdomains. For questions about this policy, please contact us using the information provided at the end of this document.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Cookies enhance user experience by enabling websites to remember your preferences and understand how you interact with their content. They can contain information such as your preferred language settings, login details, and browsing behavior, which helps websites deliver more personalized content and functionality.

When you visit our website, our servers may send a cookie to your device, which is then stored on your device. We use both session cookies, which are deleted when you close your browser, and persistent cookies, which remain on your device for a specified period or until you delete them.

Important Note

Cookies do not contain any information that personally identifies you, but any personal data that we store about you may be linked to the information stored in cookies obtained from them.

Types of Cookies We Use

We use different types of cookies on our website to improve your experience and provide the services you need. Below, we categorize the cookies we use and explain their purposes:

Essential Cookies

These cookies are strictly necessary for the website to function properly. They enable basic features like page navigation, access to secure areas of the website, and form submissions. The website cannot function properly without these cookies.

  • Authentication cookies for user login
  • Security cookies to prevent fraud and abuse
  • Session management cookies
  • Load balancing cookies for optimal website performance

Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users encounter error messages. This data helps us improve our website's performance and user experience.

  • Google Analytics cookies for website traffic analysis
  • Performance monitoring cookies
  • A/B testing cookies for website optimization
  • Heat mapping cookies to understand user interaction patterns

Functionality Cookies

These cookies enable the website to remember choices you make and provide enhanced, more personalized features. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog.

  • Language preference cookies
  • Region/country selection cookies
  • Accessibility preference cookies
  • Content personalization cookies

Targeting and Advertising Cookies

These cookies track your browsing activity to help us deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

  • Advertising platform cookies
  • Social media tracking cookies
  • Retargeting cookies for personalized ads
  • Conversion tracking cookies

How We Use Cookies

We use cookies for several purposes related to improving your experience on our website and providing our services. Here's a detailed breakdown of how we use cookies:

Website Functionality

We use essential cookies to ensure our website works properly and to provide you with the services you request.

  • Maintain your session as you navigate our site
  • Remember your login credentials
  • Process transactions and form submissions
  • Provide access to secure areas of the website

Website Optimization

Performance cookies help us understand how visitors interact with our website so we can improve its design and functionality.

  • Analyze website traffic and user behavior
  • Identify popular content and features
  • Optimize page loading times
  • A/B test different website elements

Personalization

Functionality cookies allow us to remember your preferences and customize your experience on our website.

  • Remember your language and region preferences
  • Customize content based on your interests
  • Store accessibility settings
  • Provide location-specific information

Marketing and Advertising

Advertising cookies help us deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

  • Show relevant ads based on your interests
  • Track the effectiveness of advertising campaigns
  • Limit the frequency of ads you see
  • Enable social media features and sharing

Our Commitment

We are committed to using cookies responsibly and transparently. We only collect and use information through cookies that is necessary for the purposes outlined above and in accordance with applicable privacy laws.

Third-Party Cookies

In addition to the cookies we place directly on your device, certain third parties may also set cookies when you visit our website. These third parties include service providers who assist us in operating our website and providing our services.

Analytics and Performance Partners

We use third-party analytics services to understand how visitors use our website. These services may set cookies to collect information about your use of our website and other websites.

Provider Purpose Privacy Policy
Google Analytics Website traffic analysis and user behavior insights View Policy
Hotjar Heat mapping, session recordings, and feedback polls View Policy

Advertising Partners

Our advertising partners may set cookies to deliver ads that are relevant to your interests. These cookies track your online activity to help advertisers deliver more relevant ads.

Provider Purpose Privacy Policy
Google Ads Deliver relevant advertisements and measure campaign effectiveness View Policy
Facebook Pixel Deliver and measure advertising on Facebook platforms View Policy

Social Media Platforms

Our website includes social media features, such as share buttons for Facebook, Twitter, and LinkedIn. These features may set cookies to enable their functionality or to track your activity across different websites.

Platform Purpose Privacy Policy
Facebook Social sharing features and tracking View Policy
Twitter Social sharing features and tracking View Policy

Third-Party Cookie Control

We do not control these third-party cookies, and their use is governed by the privacy policies of the respective third parties. We recommend reviewing the privacy policies of these third parties for more information about their use of cookies.

Managing Your Cookie Preferences

We believe in giving you control over your privacy. You have several options for managing cookies on our website and in your browser settings.

Cookie Consent Manager

When you first visit our website, you will see a cookie consent banner that allows you to accept all cookies or customize your preferences. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The methods for doing so vary from browser to browser, and from version to version.

Google Chrome

  1. Click the menu icon (three dots) in the top right corner
  2. Select "Settings" and then "Privacy and security"
  3. Click "Cookies and other site data"
  4. Select your preferred cookie settings

Mozilla Firefox

  1. Click the menu icon (three lines) in the top right corner
  2. Select "Options" and then "Privacy & Security"
  3. Under "Cookies and Site Data", select your preferred settings
  4. Click "Clear Data" to remove existing cookies

Safari

  1. Select "Safari" from the menu bar and choose "Preferences"
  2. Click on the "Privacy" tab
  3. Select your preferred cookie settings
  4. Click "Manage Website Data" to remove specific cookies

Microsoft Edge

  1. Click the menu icon (three dots) in the top right corner
  2. Select "Settings" and then "Cookies and site permissions"
  3. Click "Cookies and site data"
  4. Select your preferred cookie settings

Important Consideration

Please note that if you choose to block all cookies, you may not be able to access all or parts of our site, or some functionality may be limited. Essential cookies, however, cannot be disabled as they are necessary for the website to function properly.

Cookie Retention

The duration for which cookies remain on your device depends on whether they are "session" or "persistent" cookies. Here's more information about how long we store different types of cookies:

Session Cookies

Session cookies are temporary cookies that are automatically deleted when you close your browser. These cookies are used to maintain your session as you navigate through different pages of our website and ensure that information is passed from page to page.

  • Typical duration: Until you close your browser
  • Purpose: Session management and temporary data storage
  • Examples: Shopping cart contents, login status, form data

Persistent Cookies

Persistent cookies remain on your device for a specified period or until you manually delete them. These cookies help us remember your preferences and settings for future visits.

Cookie Type Typical Duration Purpose
Preference Cookies Up to 12 months Remember language, region, and accessibility preferences
Analytics Cookies Up to 24 months Understand website usage and improve user experience
Marketing Cookies Up to 12 months Deliver relevant advertisements and measure campaign effectiveness
Security Cookies Up to 12 months Prevent fraud and enhance website security

Data Retention Commitment

We regularly review and delete cookies that are no longer needed. We do not retain cookie data longer than necessary for the purposes described in this policy. If you delete cookies from your device, we may need to request your preferences again on your next visit.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. Your continued use of our website following the posting of changes to this policy constitutes your acceptance of those changes.

If we make material changes to this Cookie Policy, we will provide notice through our website or by sending you an email notification if you have provided us with your email address. Material changes are those that have a significant impact on our collection, use, or disclosure of your personal information.

Notification of Changes

When we update this Cookie Policy, we will take the following steps to notify you:

  • Update the "Last updated" date at the top of this policy
  • Post a notice on our website homepage
  • For significant changes, send an email to registered users
  • Provide a summary of the changes made

Contact Us

If you have any questions about our Cookie Policy or our use of cookies, please contact us using the following information:

Raligald Global Ltd

206 Naru-gil Suite 5

Sejong

Sejong 67414, E14 5AB

South Korea

Phone: +82-44-996-1952

Email: info@raligald.com

Business Hours: Mon-Fri: 09:00-18:00 KST

Data Protection Officer

For matters specifically related to data protection and privacy, you can also contact our Data Protection Officer directly:

Email: dpo@raligald.com

Subject Line: Data Protection Inquiry

Please include "Data Protection Inquiry" in the subject line of your email to ensure your inquiry is routed to the appropriate team member.

We are committed to addressing your questions and concerns about our Cookie Policy and our use of cookies.

Contact Us